If you hear nothing after your polite reply to their enquiry, a gentle email prompt is an ideal way to warm up a tepid lead. Hi Charlotte & Paul, thanks again for taking the time to make and enquiry about photographing your wedding! I’m delighted to say that I am available on Saturday 20 th June 2020, which is great news!Įxampleton Hall is such a wonderful choice of venue for a wedding celebration, and I’ve had the pleasure of working there many times before! Sarah and the team at the Hall are fantastic, and I always love working there – you’re going to have a great day! You can see some of my favourite images from weddings that I’ve shot there on my website: Why don’t we line up a meeting to talk through your plans and spend a little time getting to know each other? Email #3: Follow-Up To Enquiry For example, if it’s for a wedding at a venue you’ve worked at before you can refer to your experience there and add a link to some inspiring images. ![]() You can then use different templates depending on the type of shoot. Hi Charlotte & Paul, thanks again for taking the time to make an enquiry about photographing your wedding! I’m delighted to say that I am available on Saturday 20 th June 2020, which is great news! Why don’t we line up a meeting to talk through your plans and spend a little time getting to know each other? Subject: Photographing your wedding on 20th June 2020 Once you’ve swapped your lens for a screen and are back in admin mode, you can send a more detailed and personalised reply confirming your availability. In the meantime, I thought you may find it helpful to get a little more information about how I work, so below are a few links to some sample weddings and a few frequently asked questions … Email #2: Detailed Reply To Enquiry I’ll send you a proper reply as soon as I’ve had a chance to check my diary & confirm that I’m available. Hi there, thanks for your enquiry! I know that planning a wedding is a very busy time, so I really appreciate you taking the time to get in touch! As you can probably guess, this is an automatic reply to your enquiry. Instead, use it to showcase your honesty and, of course, to prove that you’re busy with your camera and not just waiting for an enquiry. Pretending that it isn’t won’t fool anybody. This is a great opportunity to send them some basic information such as a link to your price list or some sample shoots.Īnd don’t shy away from telling them that it’s an automatic reply. Your professional, efficient and helpful approach has been established quickly and with minimum effort. If potential clients get a response immediately after sending their enquiry, you’ll quickly get a tick next to your name on their list of photographer possibilities. So rise to the challenge by being the photographer with great manners right from the start of the relationship. Email #1: Automatic Reply To Website Contact FormĬonsumers’ email etiquette expectations have never been higher. ![]() From your initial response to a query to your post-project thank you, using them as inspiration for your own messages will ensure that no vital communication stage is ever overlooked. Here, we’re sharing with you a suggested set of email templates to use throughout the lifetime of a shoot. Keeping in touch at every stage of the customer journey helps to avoid misunderstandings and ambiguity, clarifies arrangements and establishes a warm relationship, often before you’ve even met your client.Īnd the easiest method to use? Email: efficiently managed and recorded thanks to the magic of specialist software. In photography, it’s a simple way to set and meet expectations before, during and after a shoot. In any business, effective communication is crucial. “The single biggest problem in communication is the illusion that it has taken place.” George Bernard Shaw
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